FluidSurveys services have been terminated and customers have been asked to move over to SurveyMonkey. We are going to look at the reasons you may wish to find a viable alternative FluidSurveys…
Christmas Party Questionnaire – We’ve Got It Covered
Soup or Smoked Salmon? Turkey or Beef? Christmas Pudding or Trifle? Yes, the annual work Christmas bash is just about upon us. If you, or any of your colleagues, are tasked with planning the company Christmas party, take heart! We can help take the stress out of organising the festive food feast this year with an easy to use Christmas Party Questionnaire…
SmartSurvey Achieve Cyber Essentials Plus Certification
At SmartSurvey, we recognise the importance of secure surveys and protecting systems, networks and data in cyber space. We are proud to announce that we are certified and fully compliant with the Cyber Essentials Plus Scheme. It is vital for organisations to protect themselves from online cyber threats and the Cyber Essentials scheme ensures SmartSurvey is 100% proactive with their approach to risk management. Find out more about cyber security certification and procedures we have in place…
We’re Hiring a Web & Graphic Designer
Business is brisk and we are looking for a talented Graphic Designer to join our in-house design team in Tewkesbury. Since launching in 2010, SmartSurvey has come a long way and we have some exciting plans for the future. We are growing fast and have a real need for someone who has a passion for design. Read on to find out more about the role…
The Importance of Keeping Survey Responses Confidential
When conducting online surveys, confidentiality is always an important consideration. Online survey responses must be kept confidential and within the parameters of The Data Protection Act. Reassuring respondents, who are participating in your surveys, that the information they are giving will remain confidential is of the utmost importance and setting their minds at rest about this will improve your survey response rates.
Smartest Types of Online Forms
SmartSurvey is not just for generating online surveys, you can create useful online forms as well that will help you collect essential information for your business. Forms enable the efficient and accurate collection of relevant information required to allow you to make smart decisions and manage business related tasks. Read on to find out more about what types of online forms you can create and how to set them up in a few simple steps…
Recognising the Difference Between Rating and Ranking Questions
Many people struggle to understand the distinct difference between rating questions and ranking questions in online surveys, yet it is vital that you know how to tell them apart in order to conduct proper research. In this blog post, we’ll look at the pros and cons of each question and the best use of them in your online surveys…
The Benefits of Using Quality Consumer Panels for Online Research
Businesses have to use all the tools at their disposal to ensure customers are happy with the product and service they receive. Although online research and quality consumer panels have some shortcomings, the benefits generally outweigh the downsides. It is important to understand the drawbacks, so to help, we have put together this Guide to Consumer Panels to help you to better determine whether it is the right tool for your needs…
SmartSurvey Software Helping to Service the Coffee Industry
Espresso Service, an independent national coffee equipment company, provides nationwide maintenance and breakdown coverage for most types of coffee machines. Their aim is to enable vendors to serve the perfect cup of coffee. Read on to find out how SmartSurvey software helps them gather customer feedback in order to streamline services and keep the coffee pouring!
Measure Employee Loyalty by Creating an Employee Loyalty Survey
An employee loyalty survey is an essential tool for organisations to measure the extent of employee allegiance and to identify areas where improvements can be made. The success of every business lies with its employees. Use online surveys to increase employee productivity, engagement and retention rates …
