Companies tend to thrive in business when they manage to achieve a consistent rate of happy customers. A customer satisfaction survey is the best tool at your disposal to measure what they like or dislike and how they rate the customer service they received. It is also essential to find out if there is any dissatisfaction and what the reasons for it are.
Month: January 2017
5 Marketing Research ‘Must Haves’ for 2017
There’s no better way to start 2017 than to take stock of emerging trends in today’s continually evolving marketplace and put some best practices in place for the year ahead. Read on to learn about 5 marketing research ‘must haves’ that will help you meet business objectives during the year…
Create an Effective Online Survey
Being asked our opinion about things we interact with is part of our everyday lives. We write reviews on products, ‘like’ images on social media, take part in polls and comment on videos and news articles. As consumers, we exercise our right to give our opinions freely. Organisations benefit from tapping into this insight, hence the need to create an effective online survey to collect the information…
The Value of Market Research
As 2017 gets underway, it’s useful to take a look to see what will drive success during the year ahead. One place to start is to assess the value of market research. A well-designed online survey is the best method of learning what you are doing well and how you can improve it. Find out more about how to conduct successful market research…
Christmas Quiz: The Results – Were you a Holiday Quiz Hotshot?
It’s a wrap! Christmas is over for another year. It’s time to take down the decorations and say goodbye to any leftover mince pies. Hopefully, you celebrated the festive season in great style and found time to take part in our holiday quiz. If so, the results are in – read on to find out if you were in the top 10% or more of a Christmas Muppet?…
5 Online Survey New Year’s Resolutions for 2017
It’s a great idea to make New Year’s Resolutions. There is no better time than the start of the year to take note of your business practices and spend some time evaluating what is driving success. We thought we would kick off 2017 with a look at how online surveys can help you collect the data you need to manage all business related tasks…
