Respondents can select only one answer

Respondents can select one or more answers

Respondents can enter a short free form text answer

Respondents enter a series of short free form text answers

Respondents can provide a detailed text answer

Respondents can select one answer per row and column

Respondents can select multiple answers per row and column

Respondents can enter short text answers to rows and columns

Respondents can select drop-down answers for rows and columns

Respondents are required to rank question options in order of preference

Allow the respondent to select a date from a calendar and enter a time as an answer

This can be used before or after any question to add informative text or imagery

A single-select rating scale.

Measure customer loyalty by asking respondents to rate a product or business on a scale from 0 to 10.

Respondents can select a value from a continuous range by dragging a slider along the range.

Respondents provide numerical values, summed to a total.

Create a rating scale list of opposite adjectives for respondents to rate.

Respondents can securely upload files as part of a survey response

Respondents are required to answer a question before proceeding

Add an extra comment box/field at the end of any question.

Allow respondents to provide a short text answer instead of the provided answer choices

Apply text format validation on open ended text questions, i.e. text length and word count limits

Apply answer format validation on multiple choice (multiple answer) questions, i.e. force minimum/maximum number of options they can select

Prevent multiple selections in the same column or row

Randomise the order answer choices of questions are displayed

Page and question numbering is automated based on the respondents path through the survey.

Show or hide question numbers to all or some of your questions

While your survey is live, hide questions no longer required without deleting

Change the orientation (vertical/horizontal) of answer choices for some question types

Get your survey created quicker with our bulk answer choice editor

Limit the amount of text allowed within open-ended questions

Our question editor allows you to input your own custom HTML for full control

Apply a custom CSS class name to your question element

Pre-set default answers to questions. You can even pipe from custom variables or contact list data.

Set the type of files respondents are allowed to upload

Limit the size of uploaded files

Request a certain number of files from your respondents

Embed YouTube videos into your questions

Insert images into questions and answer choices

Embed audio files into your questions

Assign values, weighting or scores to question choices. The score is automatically totalled and displayed in the individual responses page within results.

Insert data from previous answers into upcoming questions automatically

Ensure respondents skip irrelevant questions based upon previous answers on previous pages

Receive an email every time the survey receives a new response.

Answer choices will automatically be displayed in a random order for every new respondent

Sort / Flip / Randomise your survey questions to prevent bias

Sort / Flip / Randomise your survey pages to prevent bias

When jumping to different pages using skip logic, decide what the first question on that page should be

For example, add 10 questions to your survey page but randomly display 3 to each respondent

Change the natural path of your survey by jumping from any page to any page

Mark any page in your survey as a terminal page (Thank You Page)

Create special variables used to store additional data about respondents passed through the survey URL

Send automatic email notifications to you or to respondents on survey completion (PDF attachment of responses is optional)

Ready-made Survey templates for multiple industries

Choose from 40+ professionally designed survey themes

Use your HTML/CSS knowledge to design a unique theme

Responsive design for mobile devices

Copy your previously made survey themes

Add a logo to your surveys

Attach a custom URL to your survey logo

Add your own custom CSS or Javascript to your surveys or themes.

Customise the question size and positioning of a question within a survey

Create surveys in any language

Create one survey to be in many different translations

Change the display size of your survey

Show or hide your survey titles

Add an introduction to your survey

Display or hide survey page numbers

Customise the survey button text

Add a progress bar to your surveys

Allow respondents to save their current responses and come back to where they left off

Allow respondents to print off their survey responses

Add a customised thank you page

Redirect respondents to a web page of your choice on completion of the survey

Display a custom 'Survey Closed' message

Customise part of your survey links

Brand your survey links with a sub domain of your choice, i.e. surveys.yourdomain.com

Use the unique survey link for any purpose

Send the survey link with a customised email message to a contact list through SmartSurvey

Embed surveys into specific pages on your website

Integrate your surveys into your website using a popup invitation window

Intercept visitors leaving your website by offering an exit survey.

Share your surveys via social media directly from SmartSurvey, including: Facebook, Twitter and more

Download to word or print your survey

Create custom tracking links to easily separate your survey responses.

Send your surveys via SMS. All surveys are automatically mobile friendly.

Collect survey responses without an internet connection.

Schedule a send date and time or send immediately

Remind people to complete the survey

Send test emails and reminders to yourself before live distributions

Track open, view, failures, opt-outs and completes of each respondent in your contact list.

Distribute surveys via your Pure360 account through the 'PureSmartSurvey' integration

Reach a live target audience from different countries. Choose specific demographics to get the answers you're looking for, fast.

http://www.smartsurvey.co.uk/s/12345abcde

http://www.smartsurvey.co.uk/s/YourSurvey

https://www.smartsurvey.co.uk/s/YourSurvey

https://surveys.yourdomain.com/s/YourSurvey

Manage all contacts for survey distribution within SmartSurvey

Copy and paste names and emails in bulk

Copy and paste names and mobile numbers in bulk

Add additional data to contact lists

Copy existing surveys within your account

Create folders and move surveys into folders

Easily sort through your surveys

Control the survey settings using the Survey Settings Wizard

Upload images and documents into the file cabinet and include them in your surveys.

Save frequently used questions into the 'Question Library' so you can quickly add them to your surveys without having to re-create them each time

Select a theme from a list of ready-made themes or choose ones you created.

Manage all your contacts for survey distribution within SmartSurvey

Hide all identifiable information to keep results anonymous

Set an expected response limit to your surveys

Enter an end date for your surveys

Set a maximum responses limit for your surveys

Restrict responses to one per respondent (cookies based)

Switch your survey 'online' and 'offline' manually

Receive an email every time the survey receives a new response

Force a partial response to become a completed response.

Set to allow or block access of specific IP addresses to your survey.

Mobile-ready surveys

Responsive surveys for any mobile device.

Responsive design for any device. View surveys on tablets

Create surveys in any language

Quick and easy access to a live target audience from different countries. Choose specific demographics to get the answers you're looking for

Distribute surveys via your Pure360 account through the 'PureSmartSurvey' integration

View the results of your surveys as they come in

View an overall results summary of all responses received

View a print-friendly version of the results summary

View individual survey responses

View a print-friendly version of all text responses

Edit completed responses you received

Delete completed responses you received

Filter your responses by specific options, e.g. show only female respondents

Search for specific keywords in open ended responses

Share your survey results with colleagues or friends using a link. You can password protect the page and set certain permissions to control what they can and can't see.

Quantify text responses and generate charts

Export the raw data of your results into CSV (Excel) to further interrogate the data set manually

Download an individual response report to an MS Word document.

Quickly download all responses as they appear on the Individual responses tab into one PDF (.pdf) or Word (.doc) file.

Export summary data in XLSX with charts included.

Download results summary to a Word document

View and compare relationships between certain questions. This feature will generate a cross tab report with charts for all questions in your survey. This is exported in an Excel (.xlsx) format.

Set up a schedule for an export to run daily, weekly, monthly or just one-off basis. This can then be sent to any email address of your choice.

View statistical information such as: Mean, Variance, Standard Deviation, Satisfaction rates to certain questions

View your results using custom charts, including: Bar, Line, Pie, etc

Edit values and labels

Compare answers to two sets of questions against each other

Download custom charts/graphs into image formats

View results using custom filters you create using the filtering tool

Filter your results by any question/answer within your survey

Filter your results by the response completed date

Filter your results using the meta data in your contact list used to distribute your survey

Filter your results by text analysis categories

Filter your results by custom variable values passed through the survey link

Take a look at the results of your survey for each translation/language seperated into different reports

Add and remove multiple or individual users

Set specific permissions for certain users

Set the number of responses each user is allowed to consume per month

Create and copy contact lists among other users

Create branded theme templates for your business and move them into user accounts

Share commonly used questions between users

Duplicate and transfer surveys between user accounts

Contact our support team by email

Create and track Support Tickets from the Dashboard

Contact us through a live online chat

Contact us by on our free 0800 number

Receive support from a dedicated account manager

Browse the directory of informative and instruction articles

Use the search bar to find what you are looking for

All data is stored on servers in the UK/EU. Data doesn't leave the UK/E.U

SmartSurvey is registered under the data protection act. Data collected through SmartSurvey is owned by 'you' the user and will not be accessed nor shared with anyone else without your permission.

Enable SSL (TLS) encryption on any of your surveys

SmartSurvey is tested and certified daily to pass the McAfee Secure Security Scan penetration test

Our internal databases and applications are shielded from any access outside the firewall.

Allow different users different survey functionality permissions

Enable password protection on surveys

Require a unique Username/Password for each of your respondents to access your survey

Set Password security on your survey results sharing links

RESTful API that gives secure access to your survey data. Find out more on our API documentation help site.

Subscribe to receive JSON/XML notifications about certain events when they occur in SmartSurvey.

Connect to thousands of apps using Zapier and send your data to where it needs to be.