Create an Effective Online Survey

Being asked our opinion about things we interact with is part of our everyday lives. We write reviews on products, ‘like’ images on social media, take part in polls and comment on videos and news articles. As consumers, we exercise our right to give our opinions freely. Organisations benefit from tapping into this insight, hence the need to create an effective online survey to collect the information…

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That’s a Wrap – The Top 6 Online Survey Tips from 2016

We’re almost at the end of the year. To review some of the best bits of 2016, we have taken a look back at what you found most interesting. Here, we revisit some of your favourite blog posts and new feature updates the team at SmartSurvey have successfully rolled out over the past 12 months. Below, we have compiled a summary of the top 6 online survey tips from 2016…

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The Importance of Keeping Survey Responses Confidential

When conducting online surveys, confidentiality is always an important consideration. Online survey responses must be kept confidential and within the parameters of The Data Protection Act. Reassuring respondents, who are participating in your surveys, that the information they are giving will remain confidential is of the utmost importance and setting their minds at rest about this will improve your survey response rates.

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Smartest Types of Online Forms

SmartSurvey is not just for generating online surveys, you can create useful online forms as well that will help you collect essential information for your business. Forms enable the efficient and accurate collection of relevant information required to allow you to make smart decisions and manage business related tasks. Read on to find out more about what types of online forms you can create and how to set them up in a few simple steps…

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The Benefits of Using Quality Consumer Panels for Online Research

Businesses have to use all the tools at their disposal to ensure customers are happy with the product and service they receive. Although online research and quality consumer panels have some shortcomings, the benefits generally outweigh the downsides. It is important to understand the drawbacks, so to help, we have put together this Guide to Consumer Panels to help you to better determine whether it is the right tool for your needs…

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