 | Customers |
Microsoft Translator is used globally by thousands of organizations as part of their existing workflows, for both internal-facing and external-facing content and applications.
Whether you are looking to improve your international customer support, make it easier for your global workforce to communicate, or open up your website to a brand-new worldwide audience, Microsoft Translator technology can make it possible. Below are a few of the ways our customers have used the variety of Translator products and solutions to meet their unique business needs.
Adobe
Solution Type: Community and Social; Readiness; Web Localization
Industry Type: Education; Financial Services; Government; Legal; Life Sciences; Manufacturing; Media & Entertainment; Professional Services; Retail; Technology; Transportation; Utilities
Adobe Experience Manager is an enterprise content management solution for building websites, mobile apps and forms. It helps simplify the management and delivery of your content and assets. Adobe Experience Manager enables you to localize your content with fully integrated and customized automatic translation functionality in 50 languages using Microsoft Translator.
AEM and Microsoft Translator deliver automatic translation to help extend the reach of your created content, optimize costs, and increase SEO discoverability of translated content.
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Amazon
Solution Type:
Industry Type: Retail; Technology
Ask.com
Solution Type: Translation Services
Industry Type: Technology
BleuText
Solution Type: Translation Services
Industry Type: Technology
BleuText quickly and easily provides transcriptions or translations for your professional (business, medical, legal, etc.) and academic needs. Start, stop and continue recordings, then when you're finished, transcribe/translate it into any of the supported languages, in seconds.
Curiosity Media
Solution Type: Web Localization
Industry Type: Technology; Education
Dell
Solution Type:
Industry Type: Technology; Manufacturing
eBay
Solution Type: Web Localization
Industry Type: Retail
Etsy
Solution Type: Community and Social
Industry Type: Retail
Etsy is a marketplace where people around the world connect, both online and offline, to make, sell and buy unique goods. Etsy relies on Microsoft Translator to translate sellers' listings into select languages. In addition, Etsy leverages Translator technology to translate reviews, forum posts, search queries, and member-to-member conversations.
Foursquare
Solution Type: Community and Social
Industry Type: Technology
Foursquare is a website and mobile app that helps users find and choose local restaurants, cafes, shopping, and other destinations. Foursquare fine-tunes its search results based on the user's tastes, ratings for similar places, friends, and experts they trust to give them personalized recommendations, and then provides them with reviews and tips from other users. Foursquare uses Microsoft Translator to translate these reviews and tips so they are accessible in all of Microsoft Translator's supported languages.
Global-Regulation
Solution Type: Web Localization
Industry Type: Information Technology; Government; Education
Global-Regulation is a global solution provider that enables a comparative search of legislation from 70 countries translated into English, serving top universities, governments and corporations.
HP Inc.
Solution Type: Readiness
Industry Type: Technology; Manufacturing
Solution Type: Customer Support
Industry Type: Technology
LinkedIn relies on Microsoft Translator to translate their Help Center articles into several of their members' languages. In addition, LinkedIn leverages Translator to translate feedback and support requests into English.
Lionbridge
Solution Type: Translation Services
Industry Type: Professional Services
GeoFluent, a SaaS offering from Lionbridge, allows companies to effectively support and engage current or prospective customers and online forum participants with high quality, state-of-the art multi-lingual translation.
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Machine Zone
Solution Type: Community and Social
Industry Type: Media & Entertainment
Machine Zone, creator of the popular mobile game "Game of War: Fire Age", uses Microsoft Translator to enhance international social gaming by translating players' chats inside the game. Microsoft Translator is an integral part of Machine Zone's Social Text Translation system which provides a unique gaming experience by providing a realtime communication platform across language barriers.
Netseer
Solution Type: Community and Social; Readiness; Web Localization
Industry Type: Education; Financial Services; Government; Legal; Life Sciences; Manufacturing; Media & Entertainment; Professional Services; Retail; Technology; Transportation; Utilities
NetSeer provides market leading visual monetization solutions for advertisers and publishers backed by its patented ConceptGraph? intent engine. Its In-Image advertising solution is a game changer for the industry by identifying and connecting relative concepts, sentiment and tone within online pictures and then placing effective advertising next to those pictures. Publishers are able to generate more revenue and advertisers have more impactful campaigns. NetSeer delivers exceptional performance across desktop, mobile and video inventory, backed by their hallmark values of accuracy, relevance and brand-safety. The company is based in Sunnyvale, CA, with an additional office in New York and Chicago.
PayPal
Solution Type: Readiness
Industry Type: Financial Services
PLYmedia
Solution Type: Translation Services
Industry Type: Professional Services
PressReader
Solution Type: Web Localization
Industry Type: Media & Entertainment
Public Technologies Inc.
Solution Type: Web Localization
Industry Type: Information Services
Public (formerly noodls) is the largest web disclosure platform available on the market today. Public collects and organizes over 15,000 daily press releases, company announcements, government statements, and corporate news issued in 40 languages by more than 40,000 leading organizations from 191 countries and 175 financial markets. Public then automatically analyzes and categorizes the information to support targeted distribution in editorial and financial environments to clients such as media organizations and market data platforms. Microsoft Translator represents an important part Public's content technologies by increasing the multi-language capabilities of their web aggregation platform, helping them to support all of their worldwide customers.
Rakuten
Solution Type: Web Localization
Industry Type: Retail
Rakuten is one of the world's largest online retail marketplaces. They have integrated Microsoft Translator to help expand into new global markets, reaching new merchants and customers.
Translate.com
Solution Type: Translation Services
Industry Type: Technology
Translate.com provides instant translation of text on desktop or mobile devices. It offers both automatic machine translations and automatic translations augmented by human translators.
Translator.eu
Solution Type: Translation Services
Industry Type: Technology
Translator.eu is a free online multilingual text and phrase translator that provides users with instant translations for 40+ languages. The site offers users informational articles about European languages written by native speakers in addition to technical and language support.
Solution Type: Community and Social
Industry Type: Media & Entertainment; Technology
U.S. Army Europe
Solution Type: Business Intelligence
Industry Type: Government
Before migrating to Microsoft Dynamics CRM, U.S. Army Europe needed to translate portions of a SQL Server database used for screening and hiring local nationals. Using the Microsoft Translator API, Microsoft Visual C#, and the common language runtime (CLR) environment, engineers automated the translation of select SQL Server data into English. As a result, the Army saved about $150,500 (about 1,750 hours) in manual translation costs, avoided a seven-month delay, and maintained access to all of its historical employment screening data.
Weglot
Solution Type: Web Localization
Industry Type: Technology
Weglot.com is a SaaS solution to translate and display web applications in different languages within minutes without additional coding. The solution automatically provides a first layer of machine translation that users can edit, improve or replace from a unique translation management dashboard. Translations can be managed by individuals or collaboratively across teams.
Welocalize
Solution Type: Language Service Provider; Translation Services
Industry Type: Education; Legal; Financial Services; Manufacturing; Transportation; Technology; Utilities
Welocalize is one of the world's top 10 Language Service providers with over 600 employees and 13 offices worldwide.
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WorldWide Science.org
Solution Type: Web Localization
Industry Type: Education; Government; Life Sciences; Professional Services
The WorldWideScience Alliance is a multinational partnership that provides access to scientific and technical information sources around the world.
Deep Web Technologies created a federated, multilingual search solution for WorldWideScience.org that improves global access to scientific research, encourages cross-cultural collaboration, and provides new opportunities to share data.
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Yelp
Solution Type: Community and Social
Industry Type: Technology
Yelp is a website and mobile application that connects people with local businesses - anything from restaurants, bars and spas to dog groomers, mechanics, and even dentists. The Yelp community is made up of locals who connect online and off to share their opinions. The platform added Microsoft Translator to their Android and iOS mobile apps so that users could read foreign language customer reviews of businesses in the application.
Bing
Solution Type: Translation Services
Industry Type: Technology
The Bing search engine offers its services around the globe, with millions of requests entered in languages other than English. In order to improve foreign language search results, the Whole Page Relevance team at Bing needed a way to translate millions of phrases from more than 10 graphic device interface languages into English.
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Internet Explorer
Solution Type: Customer Support
Industry Type: Technology
The Internet Explorer (IE) team at Microsoft uses the Microsoft Translator API to translate non-English customer reports from around the world, allowing them to resolve customer issues faster and more effectively. The API has also improved IE's ability to triage customer comments and conduct data mining on text that is not written in English.
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Localization Tools and Services
Solution Type: Readiness; Internal Communications; Customer Support; Readiness
Industry Type: Technology
The Localization Tools and Services team provides translation and localization services to a wide variety of business units throughout Microsoft. Focusing mainly on the localization of software user interfaces, they have localized software ranging from Universal Store apps to Microsoft OneDrive to Windows Azure. In order to provide faster turnaround for the business units they support, the team created an online agile localization application known as Reach. Reach allows translators and testers to localize content more quickly and with greater accuracy than with human translation alone.
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Microsoft Financial Integrity Unit
Solution Type: Readiness; Internal Communications
Industry Type: Technology; Financial Services; Professional Services
Microsoft's Financial Integrity Unit (FIU) conducts global investigations to support the Office of Legal Compliance, covering every jurisdiction where Microsoft has employees or customers. This requires regular evaluation of information in a wide variety of languages.
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Microsoft Network
Solution Type: Translation Services
Industry Type: Media & Entertainment; Technology
The Intelligence, Communication, and Engineering (ICE) Content Team, which operates Microsoft Network (MSN), developed a feature to help improve user recirculation and click-through within the site. This feature searches the content of articles hosted on MSN and displays other related information to the viewer in a widget beside the original article. For instance, an article about finance might showcase information on related stock prices, or a food article might showcase cooking recipes. The feature was built using advanced neuro-linguistic programming, so completely new search models had to be created if the feature was going to be offered in languages other than English.
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Microsoft Services Global Delivery
Solution Type: Customer Support
Industry Type: Technology
Microsoft Services Global Delivery (MSGD) serves customers around the globe, especially catering to markets such as Asia-Pacific (including China) and Latin America. For overseas engagement in these regions, MSDG needs quick document translation?but the volume is too high for human translators.
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MSIT Enterprise Data Services
Solution Type: Customer Support; Readiness
Industry Type: Technology
In order to improve the automation of their partner incentive payments, the Enterprise Data Services team within Microsoft IT needed a way to quickly convert and standardize partner data profiles from virtually every country around the world in their local languages to Latin character sets.
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My Reading Level
Solution Type: Translation Services
Industry Type: Education
Microsoft Foundry Cambridge, an internal development team within Microsoft, developed the My Reading Level app for Windows 8.1 which provides non-native English speakers with a personalized newsfeed to help them improve their English skills and vocabulary.
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