Surface documents
Get information about the Surface standard warranty, Microsoft Complete extended service plan, and extended hardware service plan for business.
Applies to
Surface Studio, Surface Book, Surface Book with Performance Base, Surface Pro 4, Surface Pro 3, Surface 3, Surface Pro 2, Surface 2, Surface Pro, Surface RT.
Standard Limited Warranty
To download the Surface standard warranty, select the country or region where you bought your Surface.
Microsoft Complete Extended Service Plan
Microsoft Complete is an extended service plan for Surface.
To download the Terms and Conditions for Microsoft Complete, select the country or region where you purchased your Surface. (Not available in all regions.)
Terms and Conditions
Purchased on or after 12/5/17
Australia - English
Purchased on or after 9/4/16 and on or before 11/5/17
Australia - English
Purchased on or after 19/1/16 and on or before 8/4/2016
Australia - English
Purchased on or before 18/1/16
Australia - English
Product Disclosure Statement
Purchased on or after 8/4/16
Australia - EnglishPurchased on or after 19/1/16 and on or before 7/4/16
Australia - EnglishPurchased on or after 2/11/2015 and on or before 18/1/2016
Australia - EnglishPurchased on or after 1/7/2015 and on or before 1/11/2015
Australia - English
Italia - Italiano Acquistato il o dopo il 01/07/2015 e su o prima 15/09/2016
Italia - Italiano Acquistato in data 30/06/2015 o precedentemente
Italia - Italiano
Purchased on or after 5/12/17
New Zealand – English
Purchased on or after 4/1/2015 and on or before 5/11/2017
New Zealand - English
New Zealand - English Purchased on or after 5/3/2015 and on or before 10/31/2015
New Zealand - English Purchased on or before 5/2/2015
New Zealand - English
Microsoft Complete for Business Terms and Conditions
Microsoft Complete for Business extends the standard warranty and provides accidental damage protection for business customers.
To download the Terms and Conditions for Microsoft Complete for Business, select the country or region where you purchased your Surface. (Not available in all regions.)
Terms and Conditions
Product Disclosure Statement
Purchased on or after 8/4/16
Australia - EnglishPurchased on or after 19/1/16 and on or before 7/4/16
Australia - EnglishPurchased on or after 2/11/2015 and on or before 18/1/2016
Australia - EnglishPurchased on or after 1/7/2015 and on or before 1/11/2015
Australia - English
Italia - Italiano Acquistato il o dopo il 01/07/2015 e su o prima 15/09/2016
Italia - Italiano Acquistato in data 30/06/2015 o precedentemente
Italia - Italiano
New Zealand - English Purchased on or after 11/1/2015 and on or before 3/31/2015
New Zealand - English Purchased on or after 5/3/2015 and on or before 10/31/2015
New Zealand - English Purchased on or before 5/2/2015
New Zealand - English
Microsoft Complete for Education Terms and Conditions
To download the Microsoft Complete for Education Terms and Conditions, select the country or region where you bought your Surface (Not available in all regions.)
Microsoft Complete for Enterprise Terms and Conditions
To download the Microsoft Complete for Enterprise Terms and Conditions, select the country or region where you bought your Surface (Not available in all regions.).
Terms and Conditions
Product Disclosure Statement
Purchased on or after 8/4/16
Australia - EnglishPurchased on or after 19/1/16 and on or before 7/4/16
Australia - EnglishPurchased on or after 2/11/2015 and on or before 18/1/2016
Australia - EnglishPurchased on or after 1/7/2015 and on or before 1/11/2015
Australia - English
Acquistato in data 16/09/2016 o successivamente
Italia - Italiano
Acquistato in data 15/09/2016 o precedentemente
Italia - Italiano
Microsoft Extended Hardware Service Plan Terms and Conditions
Microsoft Extended Hardware Service Plan extends the protection of the standard warranty for business customers.
To download the Terms and Conditions for the extended hardware service plan, select the country or region where you purchased your Surface. (Not available in all regions.)
Terms and Conditions
Product Disclosure Statement
Purchased on or after 8/4/16
Australia - EnglishPurchased on or after 19/1/16 and on or before 7/4/16
Australia - EnglishPurchased on or after 2/11/2015 and on or before 18/1/2016
Australia - EnglishPurchased on or after 1/7/2015 and on or before 1/11/2015
Australia - English
Italia - Italiano Acquistato il o dopo il 01/07/2015 e su o prima 15/09/2016
Italia - Italiano Acquistato in data 30/06/2015 o precedentemente
Italia - Italiano
Surface Hub standard warranty
To download the Surface Hub standard warranty, select the country or region where you bought your Surface Hub (Not available in all regions.).
Purchased on or before 31/8/2016
Australia - English
Aangeschaft op of voor 31-8-2016
België - Nederlands
Achetée jusqu’au 31/08/2016 inclus
Belgium - Français
Purchased on or before 31/8/2016
Canada - English
Achetée jusqu’au 31/08/2016 inclus
Canada - Français
Købt den 31/8/2016 eller tidligere
Danmark - Dansk
Kauf am oder vor dem 31/08.2016
Deutschland - Deutsch
Comprado el 31/08/2016 o antes
España - Español
Achetée jusqu’au 31/08/2016 inclus
France - Français
Purchased on or before 31/8/2016
Ireland - English
Acquistato in data 31/08/2016 o precedentemente
Italia - Italiano
Kauf am oder vor dem 31/08.2016
Luxembourg - Deutsch
Achetée jusqu’au 31/08/2016 inclus
Luxembourg - Français
Aangeschaft op of voor 31-8-2016
Nederland - Nederlands
Purchased on or before 31/8/2016
New Zealand - English
Kjøpt på eller før 31.08.2016
Norge - Bokmål
Kauf am oder vor dem 31/08.2016
Österreich - Deutsch
Adquirido até 31/08/2016 inclusive
Portugal - Português
Purchased on or before 31/8/2016
Qatar - English
Kauf am oder vor dem 31/08.2016
Schweiz - Deutsch
Purchased on or before 31/8/2016
Singapore - English
Achetée jusqu’au 31/08/2016 inclus
Suisse - Français
Ostettu viimeistään 31.8.2016
Suomi - Suomi
Köpt den 31/8/2016 eller tidigare
Sverige - Svenska
Purchased on or before 31/8/2016
UAE - English
Purchased on or before 31/8/2016
United Kingdom - English
Purchased on or before 8/31/2016
United States - English
Third Party Notice:
English
تم الشراء بتاريخ 31/8/2016 أو قبله
الإمارات العربية المتحدة - العربية
تم الشراء بتاريخ 31/8/2016 أو قبله
قطر – العربية
Microsoft Complete for Business for Surface Hub
Microsoft Complete for Business extends the standard warranty and onsite technical repair and replacement services for business customers.
To download the Microsoft Complete for Surface Hub Terms and Conditions, select the country or region where you purchased your Surface Hub. (Not available in all regions.)
Terms and Conditions
Purchased on or after 1/4/16
Australia - EnglishPurchased on or before 31/3/2016
Australia - English
Product Disclosure Statement
Purchased on or after 8/4/16
Australia - EnglishPurchased on or after 19/1/16 and on or before 7/4/16
Australia - EnglishPurchased on or after 2/11/2016 and on or before 18/1/2016
Australia - EnglishPurchased on or after 1/7/2016 and on or before 1/11/2016
Australia - English
België - Nederlands
Purchased on or before 31/3/2016
België - Nederlands
Canada - English (Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon)
Canada - English (Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan)
Purchased on or before 31/3/2016
Canada - English (Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon)
Canada - English (Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan)
Canada - Français (Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon)
Canada - Français (Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan)
Purchased on or before 31/3/2016
Canada - Français (Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Yukon)
Canada - Français (Newfoundland & Labrador, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan)
Deutschland - Deutsch
Purchased on or before 31/3/2016
Deutschland - Deutsch
Luxembourg - Deutsch
Purchased on or before 31/3/2016
Luxembourg - Deutsch
Luxembourg - Français
Purchased on or before 31/3/2016
Luxembourg - Français
Nederland - Nederlands
Purchased on or before 31/3/2016
Nederland - Nederlands
New Zealand - English
Purchased on or before 31/3/2016
New Zealand - English
Österreich - Deutsch
Purchased on or before 31/3/2016
Österreich - Deutsch
Portugal - Português
Purchased on or before 31/3/2016
Portugal - Português
Saudi Arabia - English
Purchased on or before 31/3/2016
Saudi Arabia - English
Singapore - English
Purchased on or before 31/3/2016
Singapore - English
United Kingdom - English
Purchased on or before 31/3/2016
United Kingdom - English
United States - English
Purchased on or before 3/31/2016
United States - English
الإمارات العربية المتحدة - العربية
Purchased on or before 31/3/2016
الإمارات العربية المتحدة - العربية
Surface Hub Third-Party Stand Policy and Waiver
To download the Surface Hub Third-Party Stand Policy and Waiver, select the country or region where you purchased your Surface Hub. (Not available in all regions.)
Third Party Notice:
English
- Please help us improve. Was this page helpful?
-
YesNo
Thank you for your feedback. We're glad this article helped resolve your issue.
Provide feedback on this page
We’re sorry this solution wasn’t helpful.
You can also try one of the following:
- Make an appointment at a store near you for free, in-person support.
- Contact us to chat or schedule a callback.
We are sorry this solution didn't resolve your issue. Thank you for your valuable feedback!
You can also try one of the following:
- Make an appointment at a store near you for free, in-person support.
- Contact us to chat or schedule a callback.
Get help in person
Answer Desk
Schedule a free one-on-one appointment with an Answer Desk expert at a Microsoft Store near you.Find a store
Contact Us
Get help in person
Answer Desk
Schedule a free one-on-one appointment with an Answer Desk expert at a Microsoft Store near you.Find a store
