Support » Plugin: Photo Gallery by WD – Responsive Photo Gallery for WordPress » Thumbnail cropping and quality issues

  • Hi,

    I’m having some trouble adjusting the picture thumbnails, the thing is after I crop the thumbnail to display it in the position I want it and save, it does nothing at all to the website, and besides that, the thumbnail changes its aspect ratio and looks weird. Also, I see that when I hover the mouse over a thumbnail and the thumbnails enlarge a little, they looks a lot blurry… is there any way to fix these issues?

    I already change the generated thumbnail dimensions to a bigger size than the frontside thumbnail, using a square aspect ratio on both.

    I’m attaching some screenshots so you get the idea:
    https://www.55estudiocriativo.com/wp-content/uploads/2017/06/Screenshot_1.png
    https://www.55estudiocriativo.com/wp-content/uploads/2017/06/Screenshot_2.png
    https://www.55estudiocriativo.com/wp-content/uploads/2017/06/Screenshot_3.png

    I’d appreciate your help since I’m tired of trying all possible things

    Here are my server Settings in case needed:

    Operating System: Linux (64)
    PHP Version: 5.6.30
    Server: Apache
    MySQL Version: 5.6.35
    SQL Mode: NO_ENGINE_SUBSTITUTION
    PHP Safe Mode: Off
    PHP Allow URL fopen: On
    PHP Max Upload Size: 1M
    PCRE Backtracking Limit: 4194304
    PHP Max Post Size: 8M
    PHP Max Script Execute Time: 30
    PHP Memory Limit: 256M
    Memory usage: 75.02 MByte
    PHP Exif support: No
    PHP IPTC support: Yes
    PHP XML support: Yes

    Graphic Library

    GD Version: bundled (2.1.0 compatible)
    FreeType Support: Yes
    FreeType Linkage: with freetype
    T1Lib Support: No
    GIF Read Support: Yes
    GIF Create Support: Yes
    JPEG Support: Yes
    PNG Support: Yes
    WBMP Support: Yes
    XPM Support: Yes
    XBM Support: Yes
    WebP Support: No
    JIS-mapped Japanese Font Support: No

Viewing 1 replies (of 1 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hello, @gustavokun!

    Thank you for letting us know about this issue!

    There was a similar global bug a while ago and our development team has fixed it with and update. So could you please firstly make sure you have the latest Photo Gallery installed?

    If updating the plugin won’t help, please contact our team through this form, and we will take a closer look.

    Also please indicate the link to this forum thread in your message, we will post the solution here after we find it.

    Thank you! Have a great day!

Viewing 1 replies (of 1 total)
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