Customer Hub - Scottish Canals

Prepare for Winter!

All you need to know about Scotland's canals in the winter, from operating hours and stoppages to caring for your boat over the winter.

Canal Volunteers

Help safeguard the future of Scotland's canals! Get involved and sign up to become a Canal Volunteer!

Customer Forums, Surgeries & Stakeholder Meetings and Minutes

Customer Forum and Key Stakeholder Group meetings are held locally for each of the Scottish canals. They are used to share information and consult with customers on specific issues.

Pricing & Consultation

If you attended our recent Customer Forums in Falkirk and Crinan, you will know that we have listened to customer feedback around charging over the past six months and are committed to engaging with customers fully about prices for moorings and licences in the future.

Board Meetings and Minutes

The Board meets throughout the year, and copies of the meeting minutes can be downloaded here.

Customer Service & Complaints

We look after the varying needs of the broad range of customers who live, work and play on and around our canals.

Sign up for our Customer Newsletter

Sign up to receive our newsletter which will keep you up-to-date with everything that’s happening along the Scottish Canal network.

Sign up

Sign up for our Boaters Newsletter

Sign up to receive our newsletter for boating customers and keep up-to-date with all the boating news across the Scottish Canal network.

Sign up

News

Keep up to date with the latest news and press releases.

Canal Works & Updates

Occasionally maintenance work is required on our canals, bridges, and towpaths. It is always a good idea to check our Canal Works & Updates page before you make your journey.

Find out more