Contact

Transport Scotland is based in Buchanan House in the Cowcaddens area of Glasgow and in Victoria Quay in Edinburgh.

Phone: 01412727100
Email: info@transport.gov.scot
Post: Transport Scotland, Buchanan House, 58 Port Dundas Road, Glasgow G4 0HF
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Complaints policy and process

Our complaints handling procedure reflects Transport Scotland’s commitment to serving the public. It seeks to resolve issues at the point of service delivery, and where necessary to conduct thorough, impartial and fair investigations of complaints.

Contact our press team

Our press team deal with all enquiries from the media, and offer an out-of-hours service for urgent media enquries