Scotland’s British Sign Language Interpreting Video Relay Service (VRS) – enabling contact with all of Scotland’s public bodies and third sector organisations
Open 8am-12 midnight | 7 days a week | Non-emergency calls only (not 999 calls)
What’s the difference between VRS (video relay service) and VRI (video remote interpreting)?
VRS: 3 people in 3 different locations
Example
Deaf BSL user – at home
BSL/English interpreter – remote
Service provider – in office
VRI: 2 people same location – interpreter remote
Example
+ Deaf BSL user with service provider in office
BSL/English interpreter – remote
contactSCOTLAND-BSL is a VRS service
Online presentation – What is contactSCOTLAND-BSL? (4m 45s)
contactSCOTLAND-BSL Promo video
More promotional videos here <<<
Introduction to contactSCOTLAND-BSL
Using the service
More ‘Guides’ can be found here <<<
News
Unions can be contacted through contactSCOTLAND-BSL
Unions can now be contacted through contactSCOTLAND-BSL. Unions, as non-profit and non-governmental-organisations fall within the ‘third sector’ category for calls to be made through contactSCOTLAND-BSL. This also includes the Scottish Trades Union Congress (STUC). If you need to contact your union, union rep, equality rep, membership etc to arrange an appointment you can now use contactSCOTLAND-BSL to call… Continue Reading Unions can be contacted through contactSCOTLAND-BSL
Extension numbers now available
Update for users of contactSCOTLAND-BSL You can now have an extension number at the end of our number: 0131 510 4555 Ext ???? We have cards available for you to pass to public bodies or voluntary organisations like: GPs, council, school teacher, college, NHS24, charities, unions … etc etc More information here <<<
BSL National & Local Plans
We have just updated our web page aimed at providing information for National & Local BSL Plans “The BSL National Plan has ten long-term goals. These goals represent our collective ambition for BSL in Scotland.” Scottish Public Services: Action 5 “Promote the use of the Scottish Government’s nationally funded BSL online interpreting video relay service… Continue Reading BSL National & Local Plans
More news … here <<<
Who do you want to call?
If you know of any public body or organisation to be encouraged to use contactSCOTLAND-BSL – let us know below – thanks
