Information for the prison sector 2015-16 annual statistics Ombudsman findings Leaflets for complaint handlers Information for prisoners leaflet 1: How you can complain (PDF, 48KB) Information for prisoners leaflet 2: What we do when we get your complaint (PDF, 59KB) Complaints form for prisoners (PDF, 72KB) SPSO training Inquiries and consultations Complaints Standards Authority Contact us Can't find what you are looking for? Contact the communications team on 0131 240 8849. Updated: May 27, 2016