• Complain about a public service
• Make a general enquiry/contact our Assessment and Guidance team
• Make an information or data protection request
• Enquire about SPSO training
• Contact the communications team
• Give feedback to SPSO
• Complain about our service

Call us

• Freephone 0800 377 7330 or call 0131 225 5300

In person

• Scottish Public Services Ombudsman
  Bridgeside House
  99 McDonald Road
  Edinburgh
  EH7 4NS

We are open Monday, Wednesday, Thursday and Friday 9am-5pm; Tuesday 10am-5pm.

By post

• Freepost SPSO

This is all you need to write on the envelope, and you don't need to use a stamp.

Fax

• 0800 377 7331

Map

Accessibility

If you require our communications in other languages and formats (such as large print, BSL or Braille), please visit our Accessibility webpage or contact the Assessment and Guidance team directly.

If you are visiting us in person, Bridgeside House is wheelchair accessible.  There is an access ramp from the street to the building doorway and a video intercom which is at an accessible height.  The building also has a lift.

There is metered on-street parking directly outside the front of Bridgeside House and a dropped kerb to the right of the building where McDonald Road meets Papermill Wynd.