We are Scotland's Ombudsman
The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about councils, the National Health Service, housing associations, colleges and universities, prisons, most water providers, the Scottish Government and its agencies and departments and most Scottish authorities.
For Organisations
A searchable database of our findings; information about the individual sectors under our remit; resources to support public service organisations in handling complaints.
Findings
Browse or search our database of complaint findings across all sectors under our remit.
Scottish Welfare Fund Independent Review Service
We carry out independent reviews of decisions made on community care and crisis grant applications.
News
- Ombudsman's findings May 2019 22 May 2019
- SPSO Annual Statistics 2018-19 20 May 2019
- Consultation on the Draft National Whistleblowing Standards 1 May 2019
