General Enquiries
FAQs
View our FAQs section for answers to common questions on booking and travelling with us
View our FAQs
General Enquiries and Car Reservations
Tel: 0800 066 5000
Email: enquiries@calmac.co.uk
International Customers
For our International customers:
Tel: +44 (0)1475 650 397
Customer Contact Centre Opening Hours
Winter opening hours - from 21 October 2019 to 26 March 2020
Monday to Friday: 07:00 a.m. - 07:00 p.m.
Saturday and Sunday 08:00 a.m. - 05:00 p.m.
Use our online services to make your journey easier, from start to finish.
Festive Opening Hours
Please see the below opening hours for our Customer Contact Centre phone lines during the festive period:
Monday 23rd December: 0700 - 1900
Tuesday 24th December: 0800 - 1600
Wednesday 25th December: Closed
Thursday 26th December: 0800 - 1600
Friday 27th December: 0700 - 1900
Saturday 28th & Sunday 29th December: 0800 - 1700
Monday 30th December: 0700 - 1900
Tuesday 31st December: 0800 - 1600
Wednesday 1st January: Closed
Thursday 2nd January: 0700 - 1900
contactSCOTLAND-BSL
CalMac welcomes the opportunity to work with contactSCOTLAND that enables our customers with hearing impairments connect to us in a more inclusive format.
BSL users can contact us via contactSCOTLAND-BSL, the on-line British Sign Language video relay interpreting service. Find out more on the contactSCOTLAND website.
Customers simply follow the instructions on the contactSCOTLAND website to down load the app and then through the interpretation service, communicate with CalMac to find out timetable information, buy tickets and more about our journeys
We hope that customers find this service useful and should you have any feedback on this please send this to enquiries@calmac.co.uk