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Coronavirus (COVID-19)

If you've developed a cough or fever in the last 7 days, stay at home for 7 days from the day your symptoms started.
Only phone your GP or 111 if your symptoms are severe.
Visit the coronavirus (COVID-19) page on NHS inform for the latest advice or phone 0800 028 2816.

Introduction to the 111 service

1. Introduction to the 111 serv... 4. During your call
2. When to phone 111 5. After your call
3. Who you will speak to  

The NHS 24 111 service provides urgent health advice out of hours, when your GP practice or dentist is closed.

It's sometimes referred to as 'unscheduled care services'. This means that the service is there for you, in the out of hours period when other sources of support such as your doctor or dentist are closed. We deal with the majority of calls during:

  • Monday to Thursday, 6.00pm to 8.00am
  • 6.00pm on Friday to 8.00am on Monday

People across Scotland can access the service, on landlines and mobile phones free of charge, using a number that is short and easy to remember.