• Home
• Get in touch
• Feed back

Feedback

Our Patient Experience Team review feedback during office hours only and are unable to help with any clinical or symptomatic questions.

Visit NHS inform for the latest advice on Coronavirus (COVID-19).

Please note that feedback should only relate to dealings with NHS 24 (Scotland).

NHS 24 has a two-stage complaints process which is explained in the "Managing Feedback" leaflet below.

Managing feedback - PDF (155 KB)

NHS Scotland has also produced a factsheet explaining your rights and responsibilities when leaving feedback or making a complaint about your care, and how the NHS will deal with it: 

NHS Scotland Feedback and Complaints - PDF (3.9 MB)

Are you submitting this form

For yourself?
On behalf of someone else?

Patient details (if different)

Patient First name: Maximum 35 characters

Patient Last name: Maximum 35 characters

Patient Date of birth: (DD-MM-YYYY)

Patient E-mail: (e.g. you@example.com)

Patient Address: (Maximum 256 characters)

Patient Telephone: Maximum 11 characters

Patient Mobile: Maximum 11 characters

Your details

First name: Maximum 35 characters

Last name: Maximum 35 characters

Date of birth: (DD-MM-YYYY)

E-mail: (e.g. you@example.com)

Address: (Maximum 256 characters)

Telephone: Maximum 11 characters

Mobile: Maximum 11 characters

Feedback:

Submit