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| 1. Introduction to the 111 serv... | 4. During your call |
| 2. When to phone 111 | 5. After your call |
| 3. Who you will speak to |
The NHS 24 111 service provides urgent health advice out of hours, when your GP practice or dentist is closed.
It's sometimes referred to as 'unscheduled care services'. This means that the service is there for you, in the out of hours period when other sources of support such as your doctor or dentist are closed. We deal with the majority of calls during:
People across Scotland can access the service, on landlines and mobile phones free of charge, using a number that is short and easy to remember.
