Coronavirus (COVID-19): shielding support and contacts

Prescriptions

Your local pharmacy may already be sending you any prescription medicines that you need. Your prescriptions should cover the same length of time as usual.

If you do not have your prescriptions collected or delivered, you can arrange this by:

• asking someone who can pick up your prescription from the local pharmacy, and leave them at your door for you (this is the best option, if possible)
• contacting your local authority who will be able to arrange for your medicines to be delivered to your home

You can contact your local authority directly or via the free national helpline on 0800 111 4000.

If you get medicines or equipment from your hospital care team, they will make arrangements to have them delivered to you.

Changing your prescription

If you need to change your prescription, please telephone your GP. Your GP may wish to discuss this with you, and will then send your prescription on to the pharmacy.

If your prescription does not turn up

If your prescription delivery does not turn up, please contact your local authority helpline.

Date and time of prescription delivery

If you would like to change the date or time of your prescription delivery, please contact your local authority helpline.