Social Security

  • Social security progress

    29th March 2018 by

    Picture of Jeane Freeman Minister for Social Security

    The creation of a completely new social security service for Scotland is a major undertaking. It is the most significant transfer of powers since devolution and the programme that we have in place to deliver this is large and complex. We have our own governance structure and controls to make sure that we are on...

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  • Experience Panels update – we’re listening and already acting on your feedback

    27th February 2018 by

    Picture of Minister for Social Security

    Ever since we began our consultation in 2016, we have been clear that our social security system would be built with the people who will actually use it. This is why we formed our innovative and unique Experience Panels last year and recruited over 2,400 people with experience of the current benefits system to help...

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  • Working together at a local level

    19th September 2017 by

    Customer Service desk at East Lothian Council

    Officials from the Social Security Directorate have been meeting with Local Authorities and third sector organisations over the last few weeks. Our commitment is to meet with all councils and to date have met with 17. Throughout our visits we have been gathering information and learning more about how services are delivered locally, this will help...

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