How we work

Information about the benefits we are delivering now and benefits we will deliver in the future

Find out more about our Publication scheme and Freedom of Information process.

View and download copies of minutes from the Executive Advisory Body and Audit and Assurance Committee meetings.

We make sure that the principles of economy, efficiency and effectiveness are at the core of all financial decisions made.

We're working hard to provide the best possible service for the people that we will serve.

In our Digital Strategy, we set out our plan to deliver digital services in a way that was as robust, secure and open as possible.

In addition to our headquarters in Dundee and our base in Glasgow, we are delivering our services in local communities across Scotland.

We are committed to communicating inclusively to meet the needs of the people we serve.

To ensure we are working with our partners as transparently as possible, we will publish documents like Service Level Agreements here.

We want to work in partnership with our stakeholders. Toolkits and other information materials are available here for free download.

Performance, statistic and management information

Risk Management is about how we identify and respond to risks that may impede us from achieving our objectives.

Since the outbreak of coronavirus we have been working in different ways to help efforts to slow the spread, whilst continuing to support our clients.

We want our service to improve continuously and we see getting feedback as one of the best ways to do this.