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NHS Education for Scotland

A skilled and sustainable workforce for a healthier Scotland

Contact us

Westport 102, Edinburgh image

Westport 102, Edinburgh

Westport 102, West Port, Edinburgh, EH3 9DN

  • Tel: 0131 656 3200
  • Fax: 0131 656 3201
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Central Quay, Glasgow image

Central Quay, Glasgow

3rd Floor, 2 Central Quay, 89 Hydepark Street, Glasgow. G3 8BW

  • Tel: 0141 223 1400
  • Fax: 0141 223 1403
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GDEC, Glasgow image

GDEC, Glasgow

378 Sauchiehall Street, Glasgow. G2 3JZ

  • Tel: 0141 211 9869
  • Email: West.Dental@nes.scot.nhs.uk
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EDEC, Edinburgh image

EDEC, Edinburgh

4th Floor, Lauriston Building, Lauriston Place, Edinburgh. EH3 9HA

  • Email: edin.dental@nes.scot.nhs.uk
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Forest Grove House, Aberdeen image

Forest Grove House, Aberdeen

Forest Grove House, Foresterhill Road, Aberdeen. AB25 2ZP

  • Tel: 01224 805 100
  • Fax: 01224 550 670
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Postgraduate Medical Office, Ninewells, Dundee image

Postgraduate Medical Office, Ninewells, Dundee

Postgraduate Medical Office (Level 8), Ninewells Hospital and Medical School, Dundee. DD1 9SY

  • Tel: 01382 496 516
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General Support

If you have a general NES enquiry don't hesitate to get in touch and we'll get back to you shortly.

Turas Helpdesk

If you have a general Turas enquiry don't hesitate to get in touch and we'll get back to you shortly.

Feedback, comments, concerns and complaints

If you have a general NES enquiry don't hesitate to get in touch and we'll get back to you shortly.

You can contact us to give feedback, make comments or make a complaint in any of the following ways:

  • In writing (please send correspondence to: Director of Planning & Corporate Resources, NES, Westport 102, Westport, Edinburgh, EH3 9DN)
  • In person
  • By phone (0131 656 3200)
  • By email (complaints@nes.scot.nhs.uk)
  • Online (using the form below)

We have a two-stage complaints procedure [PDF].

We will always try to resolve your complaint quickly, and within 5 days if we can, when they are straight-forward (Stage 1). If you are dissatisfied with our response at Stage 1, you can ask us to consider your complaint at Stage 2.

We also look at some complaints immediately at Stage 2, if it's clear that they are complex or need detailed investigation.

We will acknowledge your complaint within 3 working days. We will give you our decision as soon as possible, but usually within 20 working days (unless there's a very clear reason for needing longer than this).

Please provide feedback on how we have handled your complaint [PDF].

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