Coronavirus Fraud and Scams

COVID-19

It’s important that you remain vigilant and guard against criminals using the publicity around Coronavirus as a chance to target you with fraudulent emails, phone calls, texts messages or social media posts.

COVID-19 Business Advice

COVID-19

Criminals are using the Coronavirus as a cover story to trick you into parting with your business’s money or information. Always take a moment to Stop, Challenge, Protect before making any payments.

Woman holding her hand out with Take Five slogan written on it: My Money? My Info? I don't think so!

What is Take Five

Take Five is a national campaign offering straight-forward, impartial advice that helps prevent email, phone-based and online fraud – particularly where criminals impersonate trusted organisations.

Man holding his hand out with Take Five slogan written on it: My Money? My Info? I don't think so!

What is Take Five

Take Five is a national campaign offering straight-forward, impartial advice that helps prevent email, phone-based and online fraud – particularly where criminals impersonate trusted organisations.

Man holding his hand out with Take Five slogan written on it: My Money? My Info? I don't think so!

What is Take Five

Take Five is a national campaign offering straight-forward, impartial advice that helps prevent email, phone-based and online fraud – particularly where criminals impersonate trusted organisations.

Woman holding her hand out with Take Five slogan written on it: My Money? My Info? I don't think so!

What is Take Five

Take Five is a national campaign offering straight-forward, impartial advice that helps prevent email, phone-based and online fraud – particularly where criminals impersonate trusted organisations.

Scam Alert!

Consumers should be vigilant of criminals attempting to use the Arcadia Group being placed into administration and Debenhams being liquidated as an opportunity to trick people into revealing personal or financial information.

 

Criminals will often use the publicity around these sorts of events as a chance to pose as a genuine organisation, including banks, police officers and retailers. Often the criminal will pretend to be from the impacted company, such as retailers which are part of the Arcadia Group and Debenhams, or claim they are dealing with an issue resulting from the collapse.

ARCADIA GROUP* IN ADMINISTRATION & DEBENHAMS CESSATION OF TRADING

Consumers should be vigilant of criminals attempting to use the Arcadia Group being placed into administration and Debenhams being liquidated as an opportunity to trick people into revealing personal or financial information.

 

Criminals will often use the publicity around these sorts of events as a chance to pose as a genuine organisation, including banks, police officers and retailers. Often the criminal will pretend to be from the impacted company, such as retailers which are part of the Arcadia Group and Debenhams, or claim they are dealing with an issue resulting from the collapse.

 

Fraudulent emails, phone calls, text or social media messages often claim to be able to help customers and assist with refunds and outstanding orders.

 

Using the Arcadia Group and Debenhams as a cover story, the criminal will then attempt to get the recipient to disclose personal or financial information, which they will then use for their own fraudulent purposes.

 

Consumers are urged to follow the advice of the Take Five to Stop Fraud campaign to:

 

Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.

 

Challenge: Could it be fake? It’s ok to reject, refuse, or ignore any requests. Only criminals will try to rush or panic you.

 

Protect: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

TAKE FIVE TO STOP FRAUD

Criminals are experts at impersonating people, organisations and the police. They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment. Stop and think. It could protect you and your money.

Stop

Taking a moment to stop and think before parting with your money or information could keep you safe.

Challenge

Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

Protect

Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

Are you scam-savvy?

Criminals are turning to more sophisticated ways to take your money, whether through online offers, emails or telephone calls. Can you outsmart them? Put your ability to spot a scam to the test with our quick quiz.

Watch out for scams like this

Beware if you receive a phone call purporting to be from your bank warning of irregular activity on your account – can you be sure it’s genuine? Our video tells you what to watch out for.

Take Five toolkit

We want organisations, businesses and individuals to be able to spread the message and get involved in the campaign so we can all help protect the nation against financial fraud. Please support Take Five and make use of the full suite of campaign materials we have on offer.