Practical information
& advice about
coronavirus

Practical information
& advice about
coronavirus

Practical
information
& advice
about
coronavirus

Test & Protect: Help stop the spread of coronavirus (COVID-19)

Test and Protect is Scotland’s way of putting into practice the test, trace, isolate, support strategy.

It will prevent the spread of coronavirus in the community by:

  • identifying cases of coronavirus through testing
  • tracing the people who may have become infected by spending time in close contact with them
  • supporting those close contacts to self-isolate, so that if they have the disease they are less likely transmit it to others

 

This will allow us to gradually change the restrictions that help to suppress the virus, and instead to contain it so that society and the economy can avoid a return to lockdown.

Remember the F.A.C.T.S

Limiting social interactions as much as you reasonably can will also help to make a difference to the spread of the virus. If you are meeting and interacting with other people remember to follow the F.A.C.T.S advice – 

F – Wear a face covering in enclosed spaces

A – Avoid Crowded places – indoors and outdoors

C – Clean hands regularly and clean hard surfaces that you are touching

T – Keep two metres distance from people from other households

S – Self-isolate and book a test if you have symptoms

Knowledge Centre

Free, practical advice and information on the coronavirus pandemic for the citizens of Scotland

Vaccinations, Testing and Consumer
Advice

Employment
Advice

Housing
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Money & Personal
Finance Advice

Coronavirus Restrictions & Government Schemes

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Outside our working hours or can’t find what you need?

Consumer Advice

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Useful Contacts

Outside our working hours or can’t find what you need?

We provide free, practical advice and information on the coronavirus to the citizens of Scotland.

We can provide advice and information if you:

  • Have concerns about consumer issues
  • Have concerns about employment issues
  • Have concerns about housing issues
  • Have concerns about personal finance issues

We provide free, practical advice and information on the coronavirus to the citizens of Scotland.

We can provide advice and information if you:

  • Have concerns about consumer issues
  • Have concerns about employment issues
  • Have concerns about housing issues
  • Have concerns about personal finance issues

We provide free, practical advice and information on the coronavirus to the citizens of Scotland.

We can provide advice and information if you:

  • Have concerns about consumer issues
  • Have concerns about employment issues
  • Have concerns about housing issues
  • Have concerns about personal finance issues

Get in Touch

Click to connect with one of our dedicated coronavirus advisors, available Monday to Friday, 9am to 5pm

Festive Opening Hours

Our opening times are slightly different over the festive period. There are several organisations that may be able to help you if you are facing an emergency situation during the times we are closed. CLICK HERE

Thursday 24th December (Christmas Eve) – 9am-1pm
Friday 25th December – CLOSED (BANK HOLIDAY)
Saturday 26th: December – CLOSED
Sun 27th December – CLOSED
Monday 28th December – CLOSED (BANK HOLIDAY)
Tuesday 29th December – 9am-5pm
Wednesday 30th December – 9am-5pm
Thursday 31st December (New Year’s Eve) – 9am-1pm
Friday 1st January 2021 (New Year’s Day) – CLOSED (BANK HOLIDAY)
Saturday 2nd January – CLOSED
Sunday 3rd January – CLOSED
Monday 4th January – CLOSED (BANK HOLIDAY)

Phone

0808 800 9060
Monday to Friday
9am to 5pm

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