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  • The Changing Lives Report (Scottish Executive, 2006) highlighted the need for leadership at all levels within the social services workforce. The Leadership and Management subgroup of the review made recommendations for a leadership and management development framework which ‘should make explicit common qualities and behaviours that are required of all leaders and managers in a public sector context but also identify whether there are additional or specific needs for the social service context’ (Leadership and Management subgroup, 2005). In the same year the report on Improving Front Line Services (Scottish Executive, 2005) had identified ten key principles of successful people management and had called for ‘emotionally intelligent leadership’ which ‘connects with people at both head and heart levels.’

     Leading Together - Linked reports.pdf