Feedback

Thanks for visiting our feedback page. We welcome your feedback as this helps us to review and improve our services. We want to hear from you whether you have a comment, a complaint or you want to compliment our colleagues for the care you received.

We have a dedicated Patient Experience Team who will help you. Please complete the form below so we have the information to take your feedback forward. Or, you can phone our Patient Experience Team on 0300 020 4846.

If you need clinical advice or information please visit www.nhsinform.scot or phone 111.

What happens next? Our Patient Experience Team will be in touch with you to discuss your feedback. This will normally be within 2/3 working days.

Visit NHS inform for the latest advice on Coronavirus (COVID-19).

Please note that feedback should only relate to dealings with NHS 24 (Scotland).

NHS 24 has a two-stage complaints process which is explained in the "Managing Feedback" leaflet below.
Managing feedback - PDF (247 KB)

NHS inform has further information on your rights and responsibilities when leaving feedback or making a complaint.

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