Read summaries of the work

• Collaborative Communities

  Des McCart, Senior Programme Manager, des.mccart@nhs.net

  Gillian Fergusson, Senior Programme Manager, gillian.fergusson@nhs.net 

  The Collaborative Communities team support the development of integrated health and social care approaches that are centred around communities. 

  The vision for collaboration alongside increasing flexibility already exists within the system, with emerging conversations around how to ‘change the ask and change the offer’. Shifting away from traditional models of service provision allows greater involvement of the third and independent sectors, along with exploring wider assets within communities.

  The Collaborative Communities team are working in a number of areas to test different approaches. This includes:

  • partnering with the National Development Team for Inclusion to support nine HSCPs in Scotland to implement and embed Community Led Support
  • supporting HSCPs to develop collaborative commissioning practices with the third and independent sectors
  • working with a range of community organisations to develop new, flexible models of care and support
  • exploring pathways for delivering services and support for carers to promote the implementation of the Carers Act.

   

  Within this we:

  • provide guidance/coaching on developing outcome-based and collaborative commissioning practices
  • highlight innovative models of practice
  • provide independent facilitation of local events
  • create connections between those working on common issues
  • are a critical friend and offer expert advice to HSCPs in development of outcome-based commissioning framework specifications.
• Third and Independent Sector Engagement

  Our key priorities are to ensure that health and social care organisations understand and articulate the added value of the third and independent sectors, and know how to engage with, and make best use of them, where appropriate. We develop and deliver support to third and independent sector organisations and ensure meaningful engagement in our programmes of work. We provide an interface between Healthcare Improvement Scotland, the ihub and the third and independent sectors to optimise their understanding of and potential contribution to engage with, co-design and co-deliver programmes of work.

  Through commission to Scottish Care, we support independent care sector engagement in the redesign and improvement of health and social care services. We work alongside national organisations to ensure outcome based commissioning practice, including procurement practice, allows for a thriving and innovative sector.

• Person-Centred Health and Care

  Diane Graham, Improvement Advisor, dianegraham5@nhs.net

  The Person-centred Health and Care Programme aims to support improvements in Person-centred care and practice across Health and Social care organisations in Scotland. Applying person-centred practices within health and social care services allows people who use those services to develop the knowledge, skills and confidence they need to more effectively make informed decisions and be actively involved in their own health and care. If people who work in public services are being person-centred they will ensure that care is personalised, co-ordinated and enabling so that people can make informed choices, manage their own health and live independent lives, where possible.

  The way people experience health and care is an important component in delivering quality support and care services, as evidence shows that a focus on person-centred care can result in improvements in health behaviours, and health and wellbeing outcomes. Delivering this for people who access health and care services also requires the development of person-centred cultures for the workforce that support their wellbeing and provide more fulfilling work environments.

  Currently the work involves:

  • Improving Care Experience
  • Building capabilities in Person-centred Practice
  • Developing and supporting a Person-centred Care Network of Practice