Contacting AIB

Due to current coronavirus advice, the Accountant in Bankruptcy’s office remains closed until further notice. However, we are continuing to deliver our full range of services while staff continue to work from home.

If you need to get in touch, please see the list below of direct telephone numbers for each relevant team.

Please be aware that our staff are working within their home and there may be some background noise during the call. We apologies for the inconvenience that this may cause.

Alternatively, you can continue to contact us via e-mail or our shared systems.

Our website also hosts a range of information including our business continuity section, which outlines the latest measures and guidance measure in place during the pandemic.

Team Name	Team e-mail address	Team phone number
AiB	aib@aib.gov.uk
Insolvency Registrations Team	IRT@aib.gov.uk	0300 200 2850
Bankruptcy Restrictions Team	BRT@aib.gov.uk	0300 200 2740
Bankruptcy Adjudication & Supervision Team	AST@aib.gov.uk	0300 200 2916
Trustee Accounts Team	AiBtrusteeaccounts@aib.gov.uk	0300 200 2750
In-house Case Management Team	CMT@aib.gov.uk	0300 200 2880
Trust Deed Team	AIB-trustdeedteam@aib.gov.uk	0300 200 2710
Debt Arrangement Scheme Team	das@aib.gov.uk	0300 200 2770
Debt Arrangement Scheme payment enquiries	daspayments@aib.gov.uk
eDEN enquiries	eDENenquiries@aib.gov.uk
BASYS enquiries	BASYSenquiries@aib.gov.uk
Contract Management Team	AIBContractManagementTeam@aib.gov.uk	0300 200 2650
Operational Policy team	opc@aib.gov.uk	0300 200 2910
Compliance team	opcmail@aib.gov.uk	0300 200 2620
Finance Team	financequeries@aib.gov.uk	0300 200 2670
Communications Team	AIB_communications@gov.scot
Policy Development enquiries	AIB_Policy_Development_Enquiries@aib.gov.uk
Legal enquiries mailbox	LegalMailbox@aib.gov.uk
Procurement Team	aibprocurement@gov.scot
Facilities Management enquiries	aibfacilitiesmanagement@aib.gov.uk

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Contacting AIB