Community Engagement

Supporting the engagement of people and communities in shaping health and care services in Scotland

What We Do

Community Engagement

We believe people and communities should be able to use their skills and experience to design and improve the health and care services that matter to them.

People should also have the opportunity to work together with the organisations that provide those services. We work with policy makers and service providers to ensure that people and communities are involved in planning and developing local health and care services.

Previously known as the Scottish Health Council, we launched in April 2020 with a focus on:

  • best practice for engaging with individuals and communities to shape local services and influence national policy
  • equality and human rights to ensure everyone’s voice is heard
  • collaborating and working in partnership, and
  • sharing learning.

Gathering views on living with ME

Our latest gathering views report asked people across Scotland to share their experiences of living with ME. The report also makes a number of recommendations for how people's care and treatment could be improved.

People living with ME People living with ME

Join our next webinar

To mark Volunteers' Week 2021 our next webinar (Wednesday 2 June, 2pm) will look at Realising the Power of Volunteering in NHS Scotland. Book your free place today!

June 2021 webinar June 2021 webinar

Virtual Visiting

We've published the results of a scoping exercise which examined how NHS boards are using technology to allow people to stay in contact with friends and family in hospital. We also looked at how this service could be further strengthened.

Scoping exercise Scoping exercise

New Citizens' Panel report

We've published the report of the seventh Citizens' Panel survey. We asked members of the public about their health and social care experience during the COVID-19 pandemic, and their priorities for health and social care in the future.

Seventh Panel Report Seventh Panel Report

Tips for online meetings

Online meetings and events have become the norm. How can we make sure they are engaging and accessible for everyone taking part?

Tips for online meetings Tips for online meetings