Ref 1711-SB Programme Manager
EMPLOYING COMPANY: CalMac Ferries Limited
JOB TITLE: Operational Planning Programme Manager
REPORTS TO: Operational Planning Manager
VACANCY REF: 1711-SB
CONTRACT: 12 Months Fixed Term Contract
RATE OF PAY: £49,837 - £71,431 annually
LOCATION: Gourock and Network (Remote working in line with government guidelines)
HOURS PER WEEK: 37.5
DATE ADVERTISED: 16/06/2021
CLOSING DATE: 30/06/2021
The recruitment Information pack is designed to provide you with as much information as possible, relevant to the role and the recruitment process.
CalMac Ferries Limited is an equal opportunities employer; as such our selection processes are designed to promote equality of opportunity for all.
If you have any further queries, please contact HR Services by email vacancies@davidmacbraynehr.co.uk.
CALMAC FERRIES LIMITED
CalMac Ferries Limited is the UK's largest ferry operator in terms of ships and destinations served and one of the largest transport operators in Scotland. It is a multi-award-winning ferry and port operation and ship management specialist providing essential lifeline services and logistical support to island and remote communities.
For more information please visit our website at www.calmac.co.uk/corporate/about-us
BENEFITS OF A CAREER WITH CALMAC FERRIES LIMITED
· A rewarding career
· A competitive salary
· Excellent training, development and career progression
· 37 days annual leave
· Potential to work anywhere in the company's network.
· Staff travel pass for yourself, spouse/partner and dependents
ROLE OVERVIEW
The postholder is responsible for the successful delivery of programmes within the Operational Planning Projects and initiatives portfolio. The postholder is also responsible for the overall integrity and coherence of the programmes and developing and maintaining the Operational Planning Projects Governance Framework to support delivery of each individual project.
Whilst much of the day to day management projects is carried out by designated Operational Planning Project Managers and their teams, the Programme Manager retains responsibility for the overseeing, monitoring, delivery and control of selected service delivery projects within the constraints set out by Transport Scotland.The Programme Manager is also responsible for the line management of designated Project Managers, support staff and other seconded individuals within the Projects portfolio.
PRINCIPAL ACCOUNTABILITES
· Design and plan the required programmes ensuring appropriate identification of all operational planning projects and dependencies/interfaces
· Contribute to the development of the Operational Planning governance framework and ensure consistency of delivery approach within and across the programmes
· Act as the day to day agent on behalf of the Programme Sponsor and report progress at regular intervals
· Maximise the efficient allocation of resources and skills within the programme.
· Identify, manage and monitor programme risks / issues and be the escalation point for project risks / issues.
· Ensure all communication and engagement with 3rd parties is appropriate, aligns with corporate standards and is fully validated and recorded
· Ensure the organisational response to formal requests for information align with the corporate position, are fully validated and are recorded, circulated, reviewed, collated and returned within the timescales agreed
· Carry out impact assessments in relation to options for the development and implementation of specific service delivery outcomes, assess the impact of each proposal and prepare findings for further consideration by the appropriate internal and external forums.
· Identify, prepare and submit CVs and NVBCs for associated projects within the programme and act as the liaison between the CFL Client Manager and the Operational Planning team in the development and approval of any CVs and NVBCs
· Support Project Managers in preparing accurate costings for initiatives
· Approve supplier and contractor invoices and timesheets
· Facilitate the appointment of key individuals to the programmes and project teams
· Initiate extra activities and other management interventions wherever gaps in the programme arise
· Provide coaching and mentoring to designated Project Managers
· Ensure project budgets are monitored, expenditure is justified and costs are analysed against forecasts
· Ensure identification of cross company dependencies, synergies and opportunities for collaboration
· Develop and maintain relationships with each Project Manager, and ensure the project sponsors and project teams are appropriately informed.
· Define and agree individual objectives, personal development plans and regular performance review processes for all direct reports
· Escalate relevant information to forum/individuals external to the programme where appropriate.
· Encourage innovation and creative thinking in the programme and project teams.
· Actively engage and ensure compliance with internal forums, structures and processes including CFL PMO, CFL risk management framework, Company Management System (CMS) etc
· Ensure stakeholder analysis is carried out and all communications with internal and external stakeholders is managed effectively to achieve successful programme outcomes
· Ensure the Programme Steering Group and Project Team Meetings are managed effectively, ensuring coherence with the Strategic Projects Governance Framework
· Ensure coherence with other programmes and corporate technical and specialist standards
· Ensure project outputs are delivered, taking responsibility for overall programme success, use of resources and initiating corrective action were necessary
QUALIFICATIONS, SKILLS AND EXPERIENCE
Essential Criteria:
· Certified Practitioner in Managing Successful Programmes (MSP)
· Minimum of 5 years project management experience
· Undergraduate degree in appropriate subject i.e. business and management, information management, project management etc
· Experience of multi-agency working and partnership delivery of projects
· Practical understanding of the complexities associated with the co-delivery of projects
· Effective leadership skills.
· Ability to lead and create a clear common purpose amongst the members of the sub-project teams
· Line management and performance management experience
· Experience in project governance, control, quality assurance and audit
· Experience of using information for management purposes and in setting and monitoring targets and performance indicators
· Excellent report writing and presentation skills
· Experience of chairing meetings
· Experience of change management and the use of skills to facilitate change
· Experience and knowledge of delivering effective customer-orientated services
· Evidence of excellent communication and negotiation/influencing skills
· Excellent knowledge of methodologies and techniques for planning, monitoring and controlling projects
· Excellent of budgeting and resource allocation procedures and effective financial management skills
· The ability to find ways of solving or pre-empting problems
· Evidence of excellent written and oral communication skills
Desirable Criteria
· Insight into the strategic/political environment CFL operates within and challenges this presents
· Understanding of the CalMac network, routes and operation preferred
OUR NINE KEY COMPETENCIES ARE:
LEADERSHIP
To ensure that we will lead and motivate others to enable them to contribute to the best of their ability.
DECISION MAKING AND JUDGEMENT
To ensure that we weigh the pros and cons of each decision point and take the decision which best meets the objective in hand.
TEAMWORK
To ensure that we work together to deliver the best we can achieve and our business goals.
BUILDING CAPABILITY
To enable everyone to do their job and ensure that our staff are ready for the next step if the opportunity arises.
WORK PLANNING
To ensure that we work in an effective and efficient manner. To ensure that we have the ability to adapt and change plans as the requirements of the situation change.
DRIVE FOR RESULTS
To ensure that we have the energy into achieving results and to take action to exceed goals and expectations.
SAFETY
To ensure the safety of ourselves, our teams, our customers and our visitors.
CUSTOMER FOCUS
To ensure that we anticipate, meet and exceed the needs and expectations of our customers; both internal and external.
CREATIVE THINKING
To encourage all staff to think of new or innovative ways of working to help the organisation continually improve.
THE SELECTION PROCESS
ONLINE APPLICATION
Please ensure that you complete the on-line applications fully as you can as well as submitting an up-to-date CV. It is important that you demonstrate how you meet the essential and desirable criteria outlined within the Job Description.
SHORTLISITNG
We will evaluate your suitability for the role by assessing your qualifications, skills and experience.
INTERVIEW
To ensure you are in the best position to perform to your highest standards during our selection process, make sure you review the competencies outlined in the Job Description and have prepared examples of times you have successfully demonstrated these behaviours in the past.
OFFER
Should you be successful, your offer will be subject to the successful completion of a 6-month probationary period and the provision of two satisfactory references.
DATA
If you apply for this role and your application is unsuccessful, we will, as part of the Equality Act 2010, retain your application for 1 year after the role is filled and then destroy this.