We have put together some of the most common FAQs and hope that you find these useful.
However, it is always our aim to improve our services and welcome feedback regarding your mandatory training experience.
We will be very happy to receive your comments either on your post course evaluation or by email. You can find contact details at the bottom of the page.
Certification
1. How do I get a completion certificate?
Your mandatory training certificate will be emailed to you as a PDF following completion of all parts required of the course, passing your medical emergencies session and passing the test of knowledge assessment.
2. How long is the certificate valid for?
The certificate is valid for 12 months from the date of completion of the Test of Knowledge.
3. Is the Mandatory Training certificate the same as NES CPD Certificates?
No. The CPD certification for the course can be accessed via the portal under ‘vCPD record’ on your account. The mandatory training certificate is ONLY issued by email once the TOK and other parts of the course are completed and passed.
4. Where do I send my Mandatory Training Certificate?
The health board where you are applying for a list number will ask for a copy of the mandatory training certificate. Please follow their direction on how to send this as part of your application.
Test of Knowledge (TOK) (also see ToK section)
1. When can I start practicing this?
Once you have been emailed your TOK log in details and a link to the TOK website (Questionmark) you can start to practice the test. There are no limits on how many times you can practice. NES encourages you to practice as much as possible before both the mandatory training days and your actual assessment date. Please refer to TOK guidelines which are issued along with your username and password.
2. Is there Pre-Course Preparation I can do?
A full list of all pre-course reading and information is available within TURAS in the Pre-course preparation section.
3. If I fail the TOK how soon can I repeat?
If you fail 3 times on the day you can apply to repeat the test on another date, free of charge. You will need to pass the TOK in practice conditions ahead of sitting this following assessment. Full details on the requirements of sitting the TOK assessment are available in the guidance document issued with your username and password. Please note-test of knowledge may be under different format during Covid-19 Restrictions
Miscellaneous
1. Can I purchase copies of the SDCEP Guidance Documents?
SDCEP guidance documents are available for download on the SDCEP Website www.sdcep.org.uk . You will be permitted to access this on you mobile phone for the relevant parts of the test.
2. CPR Sessions are normally intended to be hands on.
You are required to show competency before you successfully pass the session.
However, during Covid-19 restrictions this may not be possible.
Email: mandatory.training@nes.scot.nhs.uk