Our training unit provides training solutions for public sector complaint handlers.
For further information on the options as well as details on how to book, please follow the links below.
Training options
You may also be interested in our Complaints handlers' networking groups
If you would like to discuss your requirements, please email training@spso.gov.scot
Please note: Currently our training courses are trainer-led online courses only; we are unable to take classroom-based training bookings because of the impact of COVID-19.
Contact us
If on behalf of a public sector organisation you have any questions about complaints handling, or if you require support or guidance, please contact us:
Phone: 0131 240 2978
