Please note that we will be closed from 5pm on Thursday 14 April 2022, reopening at 10am on Tuesday 19 April 2022. Complaints can still be made online but they will not be received by us until we reopen.
Please only use this form to contact the us with enquiries on behalf of public service organisation in relation to complaints handling.
Our Complaints Standards Authority team is also available on 0131 240 2978.
If you want to complain about a public service, you should use the SPSO online complaints form. For all other enquiries, please see our main Contact Us page.