Ref 2165-SB Group Insurance Manager

Group Insurance Manager

Reports to:            Financial Controller

Vacancy Ref:         2165-SB

Contract:               Permanent

Rate of pay:          Senior Manager

Location:               Gourock / Agile Working

Hours per week:    37.5

Date advertised:    25 April 2023

Closing date:         09 May 2023

CalMac Ferries Limited

CalMac Ferries Limited is the UK's largest ferry operator in terms of shipsand destinations served and one of the largest transport operators in Scotland.
It is a multi-award-winning ferry and port operation and ship management mspecialist providing essential lifeline services and logistical support to island and remote communities.

For more information, please visit our website at www.calmac.co.uk/corporate/about-us

Benefits of a career with CalMac Ferries Limited

•       A rewarding career

•       A competitive salary

•       Excellent training, development, and career progression

•       37 days annual leave (pro-rata)

•       Staff travel pass for yourself, spouse/partner and dependents

•       An industry leading pension

Role Overview

Responsible for arranging and managing the insurance protection of the company assets and liabilities, mitigating key risks facing the company and managing incidents reported and claims submitted effectively.

Functional Responsibilities/Key Tasks

·       Identify current risks and liabilities within the company that require insurance cover and make recommendations for effective management of these risks;

·       Undertake horizon scanning through various methods to identify potential risks that the company could face and may require insurance coverage for;

·       Working with brokers and the wider business to gather and review renewal information for corporate insurance arrangements, together with managing policy additions and mid-term adjustments;

·       Review and negotiate contractual insurance obligations placed on the organisation;

·       Instruct broker to arrange and place appropriate insurance programmes to protect the organisation;

·       Lead the complex policy renewal process to ensure that the company is getting value for money, with sufficient policy coverage;

·       Working with the Finance Director to report to the senior management team on cover arrangements, premiums, recoveries and liability exposure;

·       Manage the claims notification process to insurers so that the insurers have sufficient information to investigate claims;

·       Monitor the effectiveness of the insurer's claims handling service. Ensure that claims are redirected to service providers wherever possible and ensure the terms and conditions of contracts are clear and robust;

·       Identify areas for improved risk management practices within the Insurance Team;

·       Identify and work with the organisation to create practices and procedures that ensure risks are managed effectively from an insurance viewpoint. Keep procedures up-to-date and ensure appropriate people are aware and able to follow the procedures as appropriate;

·       Set strategy for insurance management within the organisation, produce clear guidelines and ensure adherence to the procedures, in conjunction with relevant teams;

·       Review existing processes and implement enhancements to the insurance data recording systems which will involve liaising with key stakeholders;

·       Resolve insurance queries from departments and third parties and provide advice to business on liability issues;

·       Provide key responses to incidents reported internally requiring Insurance Team involvement.

Qualifications, Skills, and Experience

Essential Criteria

·       Good interpersonal and strong leadership skills;

·       Excellent written and verbal communication skills with the ability to inspire confidence at all levels across the company; 

·       Strong commitment to deliver results and make a meaningful contribution in a team environment;

·       Ability to work under pressure and meet deadlines;

·       Clear evidence of successful management experience;

·       Successful track record in a position of responsibility, handling insurance negotiations between clients, brokers and insurers.

·       Demonstrates a well-organised and logical approach to work; 

·       Demonstrate extensive experience handling large projects and knowledge of policy wordings with an understanding of insurance business;

·       Ability to analyse complex problems and structure issues for detailed resolution;

·       Understanding of risk management and ability to persuade others to follow best practice; 

Desirable Criteria
·       ACII professional qualification (or equivalent);

·       Practical knowledge of MS office applications to intermediate level;

·       Ability to adapt to new IT systems and acquire a full understanding of the logic that sits behind them.

Our People: Values & Behaviours

To navigate the waters, ensuring life thrives wherever we are

PEOPLE FIRST

We lead by example and inspire others to give their best.

We work constructively with colleagues in a 'one team' spirit.

LOCALITY

We put the customer at the heart of everything we do.

We are accountable for our actions and performance.

BRAVERY

We demonstrate good judgement and decision making.

We act with integrity in all that we do.

The recruitment Information pack is designed to provide you with as much information as possible, relevant to the role and the recruitment process.

CalMac Ferries Limited is an equal opportunity employer; as such our selection processes are designed to promote equality of opportunity for all.

If you have any further queries, please contact HR Services by email at vacancies@davidmacbraynehr.co.uk

The Selection Process

Application
It is important that you demonstrate on your CV how you meet the essential and desirable criteria outlined within the Job Description.

Shortlisting
We will evaluate your suitability for the role by assessing your qualifications, skills and experience.

Interview
To ensure you are in the best position to perform to your highest standards during our selection process, make sure you review the competencies outlined in the Job Description and have prepared examples of times you have successfully demonstrated these behaviours in the past.

Data
Your personal data will be processed in accordance with UK data protection laws and will be deleted in accordance with our Retention Policy and Schedule. If you have any queries regarding how we process your personal data, please contact our DPO using the following email address: info@rgdp.co.uk.