It looks like you are using a CDN Cache on your site, as one of the images within your slider has the URL:
https://i2.wp.com/res.cloudinary.com/ottiya/image/upload/v1495433494/WTW_Logo_mjeroq.png?resize=190%2C190
So this is being server by Cloudinary cache (http://cloudinary.com/)
You need to clear out/reset your CDN cache.
Hi Simon,
I am using WP Super Cache–should I delete cache? I did that and deleted my cache, but the problem remains.OR do you mean I need to delete cache on Cloudinary? In this latter I case, I am not sure how I can do that?
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This reply was modified 6 days, 14 hours ago by ottiya.
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This reply was modified 6 days, 14 hours ago by ottiya.
Yes, there is normally an option to delete cache.
But also if you are using a CDN service, there should be an option which forces the CDN to refresh your site’s contents. Because for someone on the other side of the world, the content they are seeing is being generated by the CDN…
I tried deleting cache on my wordpress site–I don’t see any visible changes..
If you right-click on any of the images within your SA Slider and “Inspect Element”, you will see that the images are being served from a “cloudinary.com” URL. If you deactivate your cache (within plugins) and refresh the page these image URLs should change to your URL (ottiya.com). You can reactivate the cache plugin after this test.
There is normally a way that Cache plugins can communicate with CDNs to instruct the CDV to reset somehow. Maybe you have a seperate login to Cloudinary, and within it’s control/user panel you can reset the CDN there?
hmm… so I tried deactivating (within plugins) and refreshing the page. I am not sure what you mean when you say that “the image URLs should change to your URL (ottiya.com)” because the images are being sourced from cloudinary.com so they will continue to have a URL like: https://i2.wp.com/res.cloudinary.com/ottiya/image/upload/v1495433494/WTW_Logo_mjeroq.png?resize=190%2C190 (I am storing my images on Cloudinary to save space on WP)
I don’t think there is a way to reset CDN on Cloudinary. I have been looking at the user panel, but I cannot find it.
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This reply was modified 6 days, 13 hours ago by ottiya.
Ok, I see.
But the problem with the low-res images is not isolated to Slide Anything – your banner image at the top of the page (‘community’) it also a low-res image.
That was already low-res before this update and we’ve been aware of that 🙁 hmmm what’s the solution here?
After the updates, the images in the slider became suddenly a lot bigger than they were before and also blurry.
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This reply was modified 6 days, 12 hours ago by ottiya.
Viewing the source generated by your page:
https://gyazo.com/71e352b512b8c5e87d271cd3885b78e1
I see that the JavaScript file being loaded is version 1.3.3, which is the JavaScript file used with Version 1.6 of Slide Anything – it should be Version 2.2.1. This is going to cause issues and this is happening as a result of caching.
So, what I suggest is get the latest version of SA (2.0.3), and then disable your caching all-together. If it works fine, then your issue was with caching.
I think you meant to upload the comment above to another user?
I just tried creating a new slider and it works. I guess I need to delete my old sliders and just create new ones again. 🙁 hope this doesn’t happen next time!
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This reply was modified 6 days, 11 hours ago by ottiya.
I’m really sorry for any inconvenience, but this (long-overdue) change to get Slide Anything working on Owl Carousel 2 was necessary to ensure the continued existence of this plugin into the future – as some point their would be compatibility issues with the old Owl Carousel 1 and a newer version of WordPress and the plugin would have simple stopped working…
I really appreciate you trying to support all of us experiencing challenges with the updates. I like the simple layout you provide–even though there are other sliders out there, yours is the most straight forward.
It’s a little bit of a hassle to recreate sliders again, but it’s more or less functioning now. One problem remains: resizing the images on the visual editor does not seem to work?
Yes – it looks like its resizing images to the full width of the slides.
Maybe:
1) Edit in Text mode and put the following CSS in your code:
<img style=”width:150px;” src=…
2) Increase the amount of padding for each slide – currently 5%
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This reply was modified 6 days, 10 hours ago by simonpedge.
I tried
1) prior to uploading on this forum but it seems like since the update, this doesn’t work
2) this works.
But, another thing I am noticing now is that it takes a long time the slider to appear on the page (since the update).
