An update about Coronavirus
The SLCC is following advice from the UK and Scottish Governments and from the NHS to make sure we protect the people who use our services, the wider population and our staff.
For consumers
We have the power to put things right.
For lawyers
Helping you prevent complaints
The power of mediation
In the right circumstances, mediation can offer a quick and effective way of resolving complaints.
Property
This guide has been written to help those who may be about to start the process of buying or selling a property.
News
The SLCC has responded to a consultation on developing Scotland’s Artificial Intelligence (AI) strategy. The response draws on the SLCC’s...
The SLCC has been successful in defending a ‘leave to appeal’ case in the Inner House of the Court of Session. The complainer sought leave to appeal against the SLCC’s decision that his complaint was time-barred and ineligible for investigation.
The Scottish Legal Complaints Commission and the Law Society of Scotland have reached an agreement on the collection of the levy to fund the SLCC in 2020.