Publications

This report summarises the results from 10 focus groups and an online survey with Experience Panel members. The research explored how contact about changes of circumstances should work for clients of Social Security Scotland, along with how debt should be repaid.

This publication is part of a collection:  Social Security Experience Panels: publications

This visual summary outlines the results a survey and 9 focus groups with Experience Panel members, which asked about their views on various aspects of communication including applying for a benefit, getting help with an application and online information videos.

This publication is part of a collection:  Social Security Experience Panels: publications

This report summarises the results from 10 focus groups. The research explored Experience Panel members’ views on how Short-term assistance should be provided to people who are challenging a decision taken by Social Security Scotland to reduce or stop their benefits.

This publication is part of a collection:  Social Security Experience Panels: publications

This report summarises the results a survey and 9 focus groups with Experience Panel members, which asked about their views on various aspects of communication including applying for a benefit, getting help with an application and online information videos.

This publication is part of a collection:  Social Security Experience Panels: publications

This visual summary looks at the results from 10 focus groups. The research explored Experience Panel members’ views on how Short-term assistance should be provided to people who are challenging a decision taken by Social Security Scotland to reduce or stop their benefits.

This publication is part of a collection:  Social Security Experience Panels: publications

This visual summary outlines the findings from 8 focus groups with Experience Panel members, which asked how Social Security Scotland should approach fraud and error.

This publication is part of a collection:  Social Security Experience Panels: publications

This visual summary summarises the results from 10 focus groups and an online survey with Experience Panel members. The research explored how contact about changes of circumstances should work for clients of Social Security Scotland, along with how debt should be repaid.

This publication is part of a collection:  Social Security Experience Panels: publications

NHSScotland Whistleblowing Alert and Advice Line six-month report from 1 November - 31 April 2020

A review of the current residency criteria and eligibility for student support was carried out to consider extending eligibility to all those who have entered the UK with Calais Leave and those who have been granted indefinite leave to remain as victims of domestic violence.